Buyer protection

Shop Dave Mobile with payment confidence.

We protect accessory and gadget purchases made through official Dave Store checkout, Paystack, and verified payment channels. If an eligible order is not delivered as promised, our team helps trace, resolve, and guide refunds where applicable.

Do not risk it

Never pay personal accounts.

Dave Mobile buyer protection applies when payment can be tied to official checkout, official bank accounts, or a confirmed Dave Store order reference.

Support line

08060719346

Store area

Yaba, Lagos

01

Checkout securely

Use Paystack or verified Dave Store transfer details so your payment can be traced to an order.

02

We verify the order

Our team confirms payment, stock, color preference, accessories, and delivery details before dispatch.

03

Pickup or delivery

Collect from Yaba or choose Lagos delivery with clear status updates from Dave Mobile support.

Official Dave Store payment accounts

Transfer or deposit only to the accounts below.

Moniepoint

Account name

Dave's Store

Account number

5229307492

Access Bank Plc

Account name

Dave's Store

Account number

0099534858

Refund support

How buyer protection works

Eligibility depends on payment channel, order record, product condition, delivery status, and support review.

Guarantee 1

Full refund if your order is not delivered as promised

If you pay through an official Dave Store payment channel and your order is not shipped or delivered as agreed, Dave Store provides refund support based on the order status.

Guarantee 2

Full or partial refund if item differs from description

If what you receive is different from what was described, you can request a full refund (on return) or partial refund (if you keep the item).

Shop confidently on Dave Mobile

Read product details before payment. If anything is unclear, chat with support before checkout.

Official checkout and bank transfer channels only.
Support before and after payment on accessory orders.
Refund guidance for eligible unresolved order issues.
Clear delivery confirmation and order references.